Terms and Conditions

1.1 Bookings for an event can be made online, registering your contact and professional details and by paying the full cost of training.

1.2 The booking is deemed to be accepted when a confirmation email is sent to you.

If you do not receive a confirmation email within 3 working days please contact Debbie Rudd via email.

1.3 Joining instructions for the training will be sent no later than 7 days before the date of the training event via email. If you do not receive these please email Debbie Rudd

1.4 In the event that you wish to cancel your place on the training a full refund will be given if notice is received by email to Debbie Rudd up to 24 hours before the start of the training. If less notice is given or you fail to turn up online at the agreed time a £10.00 fee will be charged.  Alternatively, a future training date booking can be scheduled at no extra charge. Cancellation and rescheduling requests need to be made via email.

1.5 In the event that the trainer is unable through either health or technical issues her end to deliver the full training a full refund will be given, or delegates may choose to book an alternative date.

1.6 The trainer cannot take responsibility for managing and advising on technical issues that may be experienced by an individual during the course of the training.  You are strongly advised to familiarise yourself with the virtual training platform and check your  equipment beforehand to avoid disappointment on the day.

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